Refund policy

Last Updated: September 2026

At DODGE, we want you to be satisfied with your purchase.

Please read the following policy carefully before requesting a return, exchange, or refund.

1. Return Window

Return or exchange requests must generally be submitted within 7 days of delivery.

Products must be:

  • Unworn
  • Unwashed
  • Unused
  • Free from stains, perfume, makeup, or other marks
  • Returned with original tags attached
  • Returned in original packaging where applicable

Products that do not meet these conditions may be rejected.

2. Non-Returnable Products

Products may not be eligible for return or exchange if they:

  • Have been worn or washed
  • Are damaged due to customer handling
  • Have missing tags
  • Have been altered
  • Have visible stains, odors, or marks
  • Are returned after the applicable return period
  • Were purchased under a final-sale/non-returnable offer, where clearly stated

3. Size Exchanges

If you receive the wrong size or require a size exchange, please contact us within the applicable return period.

Exchange availability depends on stock.

If the requested size is unavailable, another available resolution may be offered according to the applicable policy.

4. Wrong or Damaged Product

If you receive:

  • A wrong product
  • A defective product
  • A damaged product

please contact us as soon as possible after delivery.

Please provide your order number and clear photographs/videos showing the issue.

5. Refunds

Once an approved return is received and inspected, we will process the applicable refund.

Refunds will generally be issued to the original payment method or through another appropriate method depending on the payment transaction.

Processing time may vary depending on the payment provider or bank.

6. Shipping Charges

Original shipping charges, if applicable, may not be refundable unless the return is due to an error or issue attributable to DODGE.

7. Return Shipping

Depending on the reason for the return, return shipping arrangements or charges may apply.

For defective, damaged, or incorrect products, DODGE may provide an appropriate resolution after verification.

8. Cancellation

Order cancellation may be possible only before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

9. Contact Us

To request a return, exchange, or refund:

DODGE
Email: dodge.movedifferent@gmail.com
WhatsApp: +91 9156104667

Please include your order number and the reason for your request.